{"id":1233,"date":"2020-01-21T04:03:27","date_gmt":"2020-01-21T04:03:27","guid":{"rendered":"https:\/\/linsa.com.mx\/?p=1233"},"modified":"2020-01-21T04:03:27","modified_gmt":"2020-01-21T04:03:27","slug":"calidad-en-los-servicios","status":"publish","type":"post","link":"https:\/\/linsa.com.mx\/en\/calidad-en-los-servicios\/","title":{"rendered":"Calidad en los servicios"},"content":{"rendered":"
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Actualmente escuchamos hablar de calidad en casi todos los lugares que visitamos, pero en realidad \u00bfQu\u00e9 entendemos por servicio de calidad? \u00bfDe verdad buscamos calidad en los servicios o nos conformamos con los comentarios que escuchamos de quienes nos rodean?. Vamos a dejar de lado las definiciones t\u00e9cnicas de calidad y nos enfocaremos a revisar cuan satisfechos estamos cuando adquirimos un servicio.<\/p>

Si vamos a un restaurante, lo que esperamos es que sea un lugar agradable, que la comida sea buena, pero sobre todo que la atenci\u00f3n sea excelente.Pero a todo esto, cual es el motivo de evaluar la atenci\u00f3n cuando lo que queremos es satisfacer nuestro apetito?, la respuesta es simple. La forma en la cual nos atienden es una acci\u00f3n que si bien no tendr\u00e1 un efecto de saciedad del apetito, si vendr\u00e1 a acompa\u00f1ar la satisfacci\u00f3n que tengamos despu\u00e9s de haber degustado lo que sea que hallamos pedido, incluso si la comida no fue lo esperado, pero la atenci\u00f3n fue espectacular tendremos un nivel de satisfacci\u00f3n alto.<\/p>

De ah\u00ed la importancia de proporcionar un nivel de calidad en los servicios que ofrece una empresa, muchas veces la satisfacci\u00f3n de hablar con una persona que se preocupa por hacerte sentir bien, que atiende tus necesidades o que simplemente est\u00e1 pendiente genera m\u00e1s valor que el mismo producto que compraste.<\/p>

Actualmente el sector de servicios en M\u00e9xico de acuerdo a datos del INEGI, representa el 37% de las unidades econ\u00f3micas, mismas que emplean a 7 340 216 personas, alrededor del 36% de la poblaci\u00f3n laboralmente activa. Esto indica que 1 de cada 3 personas se desempe\u00f1an en el \u00e1rea de servicios. Del total de las personas ocupadas en los servicios, 55% son hombres y 45% son mujeres. En Puebla el 32% de las unidades econ\u00f3micas corresponden al \u00e1rea de servicios, mismas que emplean a un 31% de la poblaci\u00f3n, siendo una de las entidades con menor porcentaje de participaci\u00f3n en este sector, respecto a otras actividades econ\u00f3micas.<\/p>

Como podemos observar, las empresas que ofrecen servicios actualmente ya tienen una relevancia importante en cuanto a la cantidad de personas a las que emplea, siendo este uno de los sectores con mayor posibilidad de crecimiento proyectado a corto y mediano plazo.<\/p>

Nadie dijo que vender servicios es una tarea f\u00e1cil y menos si se pretende ofrecer un diferenciador competitivo llamado calidad. Por tal motivo les puedo decir que si actualmente est\u00e1n en busca de un sector laboral donde puedan generar estabilidad y crecimiento, opten por el de servicios, y para aquellas empresas grandes, la opci\u00f3n de tercerizar sus servicios es una excelente oportunidad de generar nuevos empleos con la visi\u00f3n de hacer su vida m\u00e1s f\u00e1cil y dejarlo todo en manos de los profesionales de los servicios.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Actualmente escuchamos hablar de calidad en casi todos los lugares que visitamos, pero en realidad \u00bfQu\u00e9 entendemos por servicio de […]<\/p>\n","protected":false},"author":1,"featured_media":1236,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[28],"tags":[],"class_list":["post-1233","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articulo"],"yoast_head":"\nCalidad en los servicios - 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